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Please note, the Member Self Service (MSS) site is due to be upgraded this month to a new website with a new look and enhanced features. While the website is being upgraded there may be disruption to the service so you may not be able to access MSS. When the service has been upgraded the Log In page will look different and you will be asked to Create an Account (even if you are already registered). This is to allow an additional layer of security when you log into the new MSS and there is a tutorial video on the new Log In screen to explain the how to Create an account.

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West Midlands Police

My Pension Portal

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Sign Up

If you have already registered using the previous version of self-service, please do not sign up but login using your existing username and password.

If you are a member of a Police Officer Pension Scheme, then to request an activation key complete the form below and click the Sign Up button. If you are a member of Police Staff then you need the West Midlands Pension Fund Web Portal

Your activation key will be sent to the email address you provide. During this period of roll-out, our Customer Service team are under heavy demand, please bear with them. If you have not received your key within 10 days please contact the WMP Pensions Service using the links at the foot of the page.

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Contact us

Online

Pensions Enquiry: Click here to submit an enquiry.

Telephone

Internal: 801 6900
External: 0121 609 6900
Monday to Friday (08:00 - 16:00)
Voicemail is available outside of these hours

Write to us

Pensions Service
Shared Services
6th Floor Lloyd House
Colmore Circus
Birmingham
B4 6NQ