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Due to a system upgrade the MSS facility will not be available between 09/10/25 09:00 and 09/10/25 13:00 . Apologies for any inconvenience.

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West Midlands Police

My Pension Portal

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Activate your Account

Unfortunately the self-service facility is currently down for maintenance. We expect it to be available again from around 1200 hours on Monday 10th August 2020. Please accept our apologies for the inconvenience.

If you have received your activation key, please enter the following details and click the Continue button to continue with your registration.

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Contact us

Online

Pensions Enquiry: Click here to submit an enquiry.

Telephone

Internal: 801 6900
External: 0121 609 6900
Monday to Friday (08:00 - 16:00)
Voicemail is available outside of these hours

Write to us

Pensions Service
Shared Services
6th Floor Lloyd House
Colmore Circus
Birmingham
B4 6NQ